Terms of Service

LegacyForgeAI LLC has four lines of work: bespoke AI-powered websites for businesses, hosted AI receptionist and chat systems that collect visitor inquiries and leads, AI automation and operations-intelligence systems for companies, and personal AI assistant services for individuals. Business services are licensed for your business; the personal assistant service is licensed for your own individual, non-commercial use. We bill for our services via Stripe.

The site and its content, design, code, text, media, and interactive elements, belong to LegacyForgeAI LLC. You are welcome to browse, share links, and show it to people. You may not scrape it wholesale, pass it off as your own, attempt to probe or damage it, or use it for any unlawful purpose.

We deploy AI-powered chat and receptionist widgets on client sites and on our own site. These systems are assistive tools, not human staff. The AI receptionist may produce inaccurate, incomplete, or outdated responses. Nothing the AI receptionist says constitutes professional, legal, medical, financial, or other licensed advice. You should not rely on it as a substitute for consultation with a qualified professional.

To reach a real person at LegacyForge AI, contact us at sales@legacyforgeai.com or see the AI Disclosure page.

Where included, we provide hosted AI phone reception that may answer, record, and transcribe calls. By enabling a phone line you instruct us to record and transcribe on your behalf, and you are responsible for lawful notice and consent in every jurisdiction where you and your callers are located (including two-party-consent states) and for required disclosures in greetings. You will not use the chat or phone services for unlawful calls or texts, robocalling in violation of the TCPA or the Telemarketing Sales Rule, spam, fraud, or impersonation. Do not use the service for emergency or other high-risk use without independent review.

Where we build automation, data-analysis, or operations-intelligence systems for your business, their outputs (schedules, baselines, forecasts, recommendations, reports) are decision-support tools, not decisions. A qualified person on your team must review and approve outputs before acting on them. Results depend on the quality and completeness of the data you provide and on how your team uses the system. We do not guarantee specific savings, efficiency gains, or business outcomes unless expressly stated in a signed agreement with an agreed measurement method.

Where we provide a personal AI assistant service, the assistant is an organizational aid: reminders, scheduling help, drafting, and general information. It is not a medical, mental-health, legal, financial, or emergency service. It is not a medical device, does not provide clinical decision support, and must not be used for diagnosis, medication dosing, triage, or crisis counseling. Wellness features offer general encouragement, never diagnosis or treatment advice; consult qualified professionals for health, legal, or financial decisions. We are not a HIPAA covered entity or business associate, and the service is not designed to receive or store protected health information. The assistant is not a substitute for emergency services: in an emergency, call 911 (or 988 for a mental-health crisis in the U.S.). It is not monitored in real time, does not guarantee timely delivery of any reminder or nudge, and will not autonomously contact emergency services or family members on your behalf.

The assistant drafts; it is built so nothing sends without you. Outbound messages to other people require your explicit confirmation before they go out. You are responsible as the sender of anything you approve and must review it first, and you may not use the assistant to harass, stalk, monitor, or contact people who do not wish to be contacted. Connected accounts (calendar, email) are accessed only with your authorization, which you can revoke at any time and should revoke when you stop using the service. If you share information about family or household members (names, schedules, reminders), you represent that you have the authority to do so; accounts must be held by adults, and the service is not directed at children under 13. Verify dates, amounts, and other important details before relying on them.

The assistant messages you through the chat channel you connect during setup; we do not currently send SMS text messages, and will add SMS only with your prior express consent and standard opt-out controls. Personal plans are month to month: cancel any time with a single emailfrom your account address, or through the billing link in any invoice, effective at the end of the current billing period, with no phone call and no retention hoops. How personal-assistant data is collected, retained, exported, and deleted is governed by the Privacy Policy's "Personal AI assistant data" section, not the business leads-and-customer-data clause below.

We build first. For website projects we typically build a working version before you pay anything. If you decide not to proceed, you owe nothing, and the unaccepted work remains ours.

What you get is a service, not a file handoff. Your brand. Your leads. Our platform, exclusive to you while you're with us. We build the site and the AI, and then we host it, maintain it, secure it, and keep improving it. You get exclusive use of it for your business for as long as your subscription is active. The next few sections say exactly who owns what, so nobody is surprised later.

You own your business, and nothing here changes that. You own and always keep:

• Your brand: your business name, your logo, your trademarks.
• Your content: the photos, video, text, reviews, and other materials you supply or that already belong to you.
• Your leads and customer data: every inquiry, contact, chat transcript, and call record the service collects for you. Yours, exportable, and you leave with them.
• Your domain and any phone number you own: if it's registered to you, it stays with you. If we registered one for you and your account is current, we transfer it on written request.

We call all of that your Client Materials. We never claim to own it.

We own the system we build and run for you: the site design, the original code and components we write, our templates and design system, the AI receptionist prompts, tools and configuration, the workflows and automations behind them, our documentation, and the media we produce for the service. We call that the LegacyForge System.

Ownership of the LegacyForge System does not transfer. Not when you pay a setup fee, not when you pay a subscription, not after any length of time. Title stays with LegacyForgeAI LLC unless we both sign a separate written purchase agreement that spells out exactly what is being transferred and for what price. There is no automatic buyout, no option to purchase, and nothing in these terms vests any future right to ownership.

What we don't claim.We build on third-party and open-source technology: frameworks like Next.js and React, hosting platforms, libraries, fonts, and AI models. Those belong to their owners under their own licenses; we don't claim to own them, and your use of the service is subject to their terms. Some media and copy in the service is produced with AI tools under our direction. To the extent the law gives us rights in that material, or in our selection, editing, and arrangement of it, those rights are ours and you may use the material as part of the service. We don't claim that purely AI-generated material is protected by copyright. Our rights over the LegacyForge System rest on this agreement and on the fact that we run the systems, not on a blanket claim of copyright over every pixel.

While your subscription is active and paid, we grant you an exclusive, non-transferable, non-sublicensable licenseto use the LegacyForge System for your own business: exclusive in the sense that we will not run your site or your AI configuration for anyone else while you're a subscriber.

For the personal assistant tier, we grant you a non-exclusive, non-transferable, non-sublicensable license to use your assistant, as we host and operate it, for your own individual, non-commercial use while your subscription is active and paid. The same limits below apply: it is not a sale, and it includes no ownership, source code, or rights that continue after your subscription ends (except your data-export rights under the Privacy Policy).

That license covers the system as we host and operate it. It is not a sale. It does not include ownership; it does not include delivery of source code, design files, or AI prompts; it does not include the right to copy the site to another host or run it yourself; it does not include the right to recreate our AI configuration outside our service; and it does not include any right that continues after your subscription ends.

When your subscription ends (by cancellation, expiry, or termination) the license ends with it, we may take the hosted site and AI offline, and you stop using the LegacyForge System. You keep your Client Materials and your leads, and you can export them (see below).

While your subscription is active, keeping your site current is part of the service, and how often we refresh it depends on your plan. On Essentials we refresh your site with your new work about once a month. On Premium we refresh it about twice a month, roughly every two weeks. On Enterprise updates are unlimited, and we also build and post event pages and popups for things like shows, sales, and seasonal promos.

Each refresh uses the photos, before-and-after pairs, and other content you send us, or, if you give us permission, the newest posts and photos from your own social profiles. We only pull from your social profiles when you have told us we can. A refresh means adding your latest work and keeping the site accurate, not a full redesign or a change of scope, and the cadence above is the ceiling for each plan.

Where a setup fee (we also call it a build fee) applies, it pays for our time and labor: the days of design, writing, configuration, integration, AI setup, and launch work it takes to stand your service up. It is an onboarding and labor charge, the same shape as a software implementation fee, a gym initiation fee, or a custom fit-out on a leased space.

The setup fee is not a purchase price for the website, the code, the design, or the AI system. Paying it does not buy ownership, does not buy a perpetual license, does not create an option or a right to purchase later, and does not entitle you to source code or files to host yourself. Using the service always requires an active paid subscription, whether or not a setup fee was charged.

We currently waive the setup fee for founding clients. That waiver is a discount on our labor. It does not change who owns what, and it does not expand your license.

Buying a site outright is not something we sell, advertise, or promise. If it ever comes up, it is a separate negotiation with its own price and its own signed agreement, entirely at our discretion, and no part of these terms.

You keep every right in your Client Materials. To build and run the service we need your permission to use them, so you grant us a worldwide, non-exclusive license to use, host, copy, display, and adapt your Client Materials as needed to build, operate, maintain, support, back up, and improve the service for you, including permission to use your business name, logo, and trademarks for that purpose. Your trademarks stay yours; this is permission to use them, not a transfer of anything.

You confirm you have the rights to everything you send us (or authorize us to pull from your existing site, listings, or social profiles), and that our use of it under this license won't infringe anyone else's rights. You're responsible for the accuracy of the business facts, prices, claims, and offers you ask us to publish. If you ask us to remove specific materials, we'll take them off the live service within a reasonable time, except where we have to keep them for legal, security, or backup reasons.

Because the system is ours, we may show the work (screenshots, screen recordings, links, before-and-after examples, case studies) in our portfolio, on this website, and in our ads, social posts, proposals, and print materials. You grant us permission to use your business name, logo, and the public appearance of your site for that purpose.

If you'd rather we didn't, tell us and we'll stop featuring you in new marketing within a reasonable time. We can't un-print materials already produced or claw back what other people have shared, but we won't make new ones. We never put your leads or customer data in marketing. Portfolio rights survive cancellation, subject to your opt-out for new uses.

Your leads are yours. Inquiries, contact details, chat transcripts, call recordings and transcripts, and the rest of what the service collects about your customers and prospects belong to you. We handle that data as your service provider, not as its owner.

We use it only to run, secure, support, and improve the service, to fix problems, and to prevent abuse, plus aggregated or de-identified analytics that can't reasonably identify you or your customers. We do not sell your leads or customer data, and we don't hand them to anyone else's marketing.

Export.While your account is active you can ask us for an export of your leads and of the Client Materials we hold, and we'll provide it in a common format (such as CSV or JSON) where feasible. After cancellation or termination we keep that export available on request for 30 days. After that window we delete or de-identify your leads from our production systems within a further 30 days, except for time-limited backups and anything we have to keep for legal, tax, billing, or security reasons. How we handle personal data generally is in the Privacy Policy.

You are responsible for providing accurate information on intake forms and during the engagement. You are responsible for the content and claims on your finished site and for complying with laws applicable to your business, including any disclosures required for your industry. We build to your brief; factual accuracy of content about your business is yours to own.

After you approve a preview and complete checkout, you pay any one-time, non-refundable setup fee that applies to your order (a labor charge, not a purchase: see "What the setup fee buys" above; setup fees are currently waived for founding clients) plus a subscription (monthly or annual) that automatically renews at your subscription rate until cancelled; where your plan was sold at an introductory rate locked for life, that rate stays fixed while your subscription remains continuously active. Where a setup fee is charged, it includes your first 30 days of service; your first subscription charge then occurs 30 days after checkout, and the subscription renews from that date. Where the setup fee is waived, your subscription begins at checkout. Annual plans renew for successive one-year terms. Cancel anytime by emailing sales@legacyforgeai.com (or replying to any invoice). There is no notice period: cancellation stops future charges, and your service continues through the end of the period you have already paid for. At the end of that period the hosted site and AI come down and your license ends. Setup fees are non-refundable once paid; we do not refund labor already performed or partial subscription periods.

Services are billed through Stripe per the terms of your checkout or signed project agreement. Because our build-first model means you review and approve the work before paying, we do not refund setup-fee labor we have already performed or subscription periods already served. Disputes or billing questions should be directed to sales@legacyforgeai.com.

Payments are due on the date shown on your invoice or subscription. A missed payment adds a late fee of 25% of the amount owed, and a balance that is not paid in full by the following month's due date may result in the site being taken offline. The full ladder, and how service is restored, is set out under Late payments, suspension, and restoring service below.

You will defend, indemnify, and hold harmless LegacyForgeAI LLC and its officers, members, and contractors from claims, damages, and expenses (including reasonable attorneys' fees) arising out of: (a) your content, products, or business practices; (b) your site's claims or regulatory compliance; (c) leads or customer data you collect or use; (d) your failure to obtain required consents for call recording, messaging, or marketing; (e) your misuse of the AI receptionist or phone line; (f) your misuse of a personal AI assistant, including communications you approve for sending and any unauthorized use of connected accounts or of other people's information; or (g) decisions you make or actions you take in reliance on automation or operations-intelligence outputs.

We aim to deliver professional work consistent with the approved preview. We do not guarantee specific business outcomes, search rankings, call volume, revenue, cost savings, efficiency gains, or lead conversion, because no honest vendor can. For personal assistants and automation systems, we likewise do not warrant that reminders will always arrive on time, that drafts, dates, or generated content will be accurate, or that third-party account integrations will be uninterrupted: review before you rely. The website, deliverables, and our services are provided "as is" without warranties beyond any express written warranty in a signed agreement or what the law requires.

To the maximum extent permitted by applicable law, LegacyForgeAI LLC's total liability arising out of use of this website or our services is limited to the amount you actually paid us for the service directly at issue. We are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption, regardless of how such damages arose. Nothing in these terms limits liability that cannot be limited under applicable law, including for gross negligence or willful misconduct, and consumers may have rights under their state's law that these terms do not override.

"LegacyForge AI," the hammer-and-anvil mark, and all original content on this site are the property of LegacyForgeAI LLC. Third-party trademarks referenced on this site belong to their respective owners. Nothing here grants you a license to use our marks without express written permission.

The service runs on third-party infrastructure (hosting, domains, email) and AI model providers such as xAI (Grok). Those services have their own terms, and we contract with them and run them on your behalf as part of your subscription: you don't need separate accounts unless we tell you otherwise (your domain is the usual exception, and we prefer you own it). We identify known third-party dependencies in good faith before go-live, no mystery dependencies, but we don't warrant uninterrupted availability of third-party infrastructure or AI output. Model outputs may be wrong; we are not liable for third-party outages or model changes.

We respect copyright, and we host websites containing content our clients supply. If you believe material on a site we host infringes your copyright, send a notice to our designated agent, registered with the U.S. Copyright Office (Registration No. DMCA-1076299): DMCA Agent, LegacyForgeAI LLC · 401 N Foss Ave, Sioux Falls, SD 57110 · sales@legacyforgeai.com · (605) 315-3900.

A valid notice under 17 U.S.C. § 512(c)(3) must include: identification of the copyrighted work; the URL or location of the allegedly infringing material; your contact information; a statement of good-faith belief that the use is unauthorized; a statement, under penalty of perjury, that the notice is accurate and you are authorized to act for the owner; and your physical or electronic signature. On receiving a valid notice we act expeditiously to remove or disable access to the material and notify the site owner, who may submit a counter-notification under § 512(g); if they do, we may restore the material in 10–14 business days unless you notify us that you have filed a court action. Knowingly misrepresenting that material is infringing can make you liable for damages under § 512(f).

Repeat infringers: we terminate hosting for clients who repeatedly infringe copyright, in appropriate circumstances, consistent with the DMCA.

If you cancel. Your service runs through the end of the period you have already paid for. Then the hosted site and AI come down and your license ends. You keep your domain, your brand, your content, and your leads, and you can export them as described above.

If a payment fails. We will not take a live site dark without warning. We email you and retry the card. Your service stays up while we do.

The late fee. A payment that is not made on its due date is a missed payment, and a missed payment adds a late fee of 25% of the amount owed. That fee is added once per missed payment, and it is added to the balance you owe. Pay the balance and the fee and nothing else happens.

If the balance is not paid in full. The balance from a missed payment, including the late fee, is due in full by the date your next monthly payment is due. If it is not paid in full by then, we may suspend the service. When we suspend, your site and your AI go offline and your domain is pointed at a plain under construction page that links back to LegacyForge AI. The page carries no reference to your account, your billing, or the reason for the suspension. It says the site is being worked on, and it gives your visitors somewhere to go.

Getting your site back. Pay the outstanding balance and the late fee and we restore the service. Restoring is a switch, not a rebuild: your site, your content, your leads, and your AI are held intact and come back exactly as they were, normally within one business day. Nothing is deleted while a suspension is in effect.

If it stays unpaid. If the balance is still unpaid 30 days after suspension, we may terminate the service and end your license. You keep your domain, your brand, your content, and your leads, and you can export them as described above.

We may also suspend or terminate for abuse, fraud, or violation of these terms.

What happens at the end, either way. Your license to the LegacyForge System ends and we may remove or disable the hosted site and the AI. You keep your Client Materials, your trademarks, any domain or phone number you own, and your leads. We keep the LegacyForge System, and we may reuse our generic designs, code, and AI frameworks for other clients, never carrying your name, your logo, your photos, or any other Client Materials with them. Cancellation does not entitle you to a copy of our source code, AI prompts, server configuration, or design system to use somewhere else.

Phone numbers we provision. A number we provision as part of the service belongs to the service and may be released when your subscription ends. A number you own stays yours. Tell us before you cancel if you want to port a number out and we will help where we can.

Setup fees pay for labor already performed and are non-refundable once work has begun, unless we walk away or fail to launch without cause, in which case we refund the part of the setup fee fairly attributable to launch work we never delivered. Provisions that by their nature should survive (including ownership, the license limits, portfolio rights, indemnification, limitation of liability, and governing law) survive termination.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of third-party hosting, payment, telephony, or AI model providers, natural disasters, or government action.

Severability. If any provision of these terms is found unenforceable, the rest stands. Entire agreement. These terms, together with your checkout consent and any signed proposal, are the entire agreement; if they conflict, a signed proposal controls, then the checkout consent, then these terms. No waiver. Our not enforcing a provision is not a waiver of it. Assignment. You may not assign these terms without our written consent; we may assign them in connection with a merger or sale. Notices. We send notices to the email address on your account; legal notices to us go to sales@legacyforgeai.com.

These terms are governed by the laws of the State of South Dakota, USA, without regard to its conflict-of-law rules. Any dispute that cannot be resolved by direct conversation shall be brought exclusively in the state or federal courts located in South Dakota, and both parties consent to personal jurisdiction there.

We may update these terms from time to time; the date at the top reflects the current version. Continued use of this website after an update constitutes acceptance of the revised terms.

Questions about these terms, commercial inquiries, and billing: sales@legacyforgeai.com.